eCommerce Phone Support Operator

Company: VirtualVocations
Location: Salt Lake City
Posted on: November 7, 2024

Job Description:

A company is looking for an eCommerce Phone Support Operator (Remote).

Key Responsibilities

Provide customer support via phone and email, including order placement and tracking
Maintain customer information and document interactions in a case management system
Assist with website technical support and resolve post-order questions regarding shipping and billing

Required Qualifications, Training, and Education

High school diploma or GED
Minimum of 2 years related experience or equivalent combination of education and experience
Call center or customer service experience preferred
Availability to work any shift, including weekends and holidays
Typing speed of at least 45 words per minute

Keywords: VirtualVocations, Orem , eCommerce Phone Support Operator, Other , Salt Lake City, Utah

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