Customer Support Engineer -
Location: Pleasant Grove
Posted on: November 20, 2024
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Job Description:
We are currently recruiting for a Customer Support Engineer for
a prominent company located in Pleasant Grove, Utah. This is a
contract position that will last for at least 6 months. The
Customer Support Engineer will be receiving cases via web portal,
chat and telephone.
Job Responsibilities:
?Provide outstanding customer service to our customers while
resolving issues related to their device(s).
? Use knowledge based system and other tools to deliver technical
support solutions
? Assist customers with device set up and device education
? Assist with trouble shooting to resolve operation issues
? Consistently meet or exceed productivity and quality goals.
? Adhere to a schedule that includes; shift, break and meal
times
? Availability for any shift 7 days a week, 24 hours a day
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Orem , Customer Support Engineer -, IT / Software / Systems , Pleasant Grove, Utah
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